Sunday, January 13, 2008

Sharing our time together

Consulting on an exciting and ground breaking social media application. Great people, great business. Absolutely fantastic.

How do you succeed and make money with social media? My thought is that it all boils down to sharing and growing together. Social marketing means clients are peers, not adversaries.

So when I hear messages like the voice recording that is always the same, blatantly lying to the customer: "Due to unusually high caller volume, all of our operators are currently busy..." - I know I've come to wrong place. The web is revealing how people really change together, and we can have fun building mechanisms that work with us as we really are.

1 comment:

neilperkin said...

Nice point John